Privacy and Data Policy
As of May 25, 2018, the General Regulation on the Protection of Personal Data - Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, which lays down rules on the protection, treatment and free movement of personal data of natural persons and which applies directly to all entities that process such data in any Member State of the European Union, in particular Portugal.
In the scope and for the purposes of the services we provide you, GRUPO CARDOSO, insofar as it determines the means of treatment and the purposes, is the entity responsible for the treatment of your personal data, being also responsible for ensuring the protection of your privacy, acting in accordance with the law and the new Regulation.
For the purposes of its normal provision of services, GRUPO CARDOSO collects names, ages, addresses, telephone contacts, nationality data, identification numbers, preferences or food restrictions and e-mail addresses.
Our archives may have records that include other data obtained during the contractual relationship that you have established with us, other visits and following the various interactions with GRUPO CARDOSO.
In addition to the situations in which we treat data to comply with legal requirements, we treat your contact data for the following purposes:
· Management of stay from the time of booking until check-out
· Accompaniment of your stay in the hotel and with the rest of the services we provide
· Maintenance of Contracts (Time Share)
· Interface between various hotel services
· Various communications during the stay
· Communication of objects lost after check-out.
If you want to keep your data and the information that GRUPO CARDOSO has registered, you will not have to do anything.
If you wish to oppose any of these treatments, you may do so through the address provided for the exercise of your rights, or whenever you are asked for data.
After your stay, only the data required by law for tax and statutory purposes are maintained.
GRUPO CARDOSO will not use your data beyond these purposes, all resulting from the current contractual link that binds us.
If you need to change, rectify or delete your contact from our database, you can do so through the e-mail address:
Or in person at our headquarters:
Rua Quinta Calaça nº 1
GRUPO CARDOSO will keep your personal data for the period necessary for the provision of services, respective billing and compliance with legal obligations.
Your personal data may be communicated to GRUPO CARDOSO service providers for the purposes of consulting, advisory services, computer support, audits, judicial, tax and regulatory authorities, in order to comply with legal requirements.
Data Holders or their Representatives have the right to be notified, under the terms of the Regulation, in case of any kind of involuntary loss or violation of their personal data, and may submit complaints to the authorities.
GRUPO CARDOSO has taken the necessary technical and organizational measures to ensure the safeguarding and security of the data, ensuring that the processing of personal data is lawful, fair, transparent and limited to the authorized purposes.
GRUPO CARDOSO has adopted a set of measures that it considers appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights, investing in the training of its staff and in establishing procedures to control the assumptions contained in the Regulation.
Supervisory Authority: If a data holder considers his rights affected, he may also have recourse to the competent supervisory authority of the Member State concerned. More information at: https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_en